After a car accident, one of the first calls you will probably make is to your insurance provider. You will find that your carrier has their own protocol to walk you through the auto body repairs process. One of these items is providing a list of shops from which to obtain auto body repair services. While it might make perfect sense to go through their recommend vendor, it is not required.
About the insurance adjustor
It is important to remember that the claims adjustor, who surveys the damage to determine how much money will be provided for repairs, is employed by the insurance provider. This means that they are seeking to serve their employer’s best interest. It is the claims adjuster’s job to determine if the car is repairable or a total loss. They will also provide a rough estimate of how much it might cost to fix the automobile, based on the pricing of their preferred vendors. They might also act as a liaison between the auto body shop and the insurance company.
Who provides the warranty?
Many people believe that if they do not work with a recommended auto body shop, they will void the warranty on the work completed. It is important to remember that the auto body shop completing the work also provides the warranty, not the insurance company. While the insurance company might be the go-between in overseeing the warranty if you have issues down the road, it is still the auto body shop’s responsibility to resolve the issue.
Who handles the insurance claim?
A reputable auto body shop will handle the insurance claim for you regardless of whether or not they are a preferred vendor. They understand the ins and outs of working with insurance providers and can speak on your behalf to ensure that you get the best possible customer care.
At Adams Collision Service, in Huntley, Illinois, we work with a variety of insurance carriers. Our goal is to provide our customers a hassle free experience. In addition to providing first-rate auto body repairs, we are skilled in insurance claim management and are able to help you through every step of the process. Contact us today for a free estimate. We’ll have you and your car back on the road in no time at all.